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http://support.costumesinc.com/kb en-us http://support.costumesinc.com/kb ActiveKB NX helpdesk@costumesinc.com Sun, 22 Nov 2009 11:56:24 CST 20 http://support.costumesinc.com/kb/questions/65/ http://support.costumesinc.com/kb/questions/65/ What payment options are available?\ Orders placed online and by fax may pay using Master Card, Visa, American Express, Military Star Card for Centric Mall Customers, and Discover. Customers plac ... jeff mayer Fri, 10 Oct 2008 17:57:08 GMT http://support.costumesinc.com/kb/questions/60/ http://support.costumesinc.com/kb/questions/60/ Costumes Inc. no longer operates a retail store. We decided to only sell merchandise via our web site. jeff mayer Fri, 10 Oct 2008 17:55:33 GMT http://support.costumesinc.com/kb/questions/64/ http://support.costumesinc.com/kb/questions/64/ Do you have a customer service telephone number? All customer service inquiries must come through our customer service ticket system. All issues requiring a response from a customer service repr ... jeff mayer Fri, 03 Oct 2008 04:42:16 GMT http://support.costumesinc.com/kb/questions/50/ http://support.costumesinc.com/kb/questions/50/ How do I know that the item will fit? Sizing charts are attached to each product based on that manufacturers specifications. To view the chart open the costume you are interested in and scroll do ... jeff mayer Thu, 05 Jun 2008 03:51:28 GMT http://support.costumesinc.com/kb/questions/52/ http://support.costumesinc.com/kb/questions/52/ How can I tell if you have a large quantity of an item in stock? The majority of our inventory is live. If an item is showing "in stock" then we have it for immediate shipping. The site will only ... jeff mayer Thu, 05 Jun 2008 03:51:23 GMT http://support.costumesinc.com/kb/questions/59/ http://support.costumesinc.com/kb/questions/59/ Can I return a closeout item? All closeout items are final sales and sold in an “as is” condition. The majority of closeouts are new, unused, never opened discontinued items. A small percentage o ... jeff mayer Thu, 05 Jun 2008 03:51:19 GMT http://support.costumesinc.com/kb/questions/57/ http://support.costumesinc.com/kb/questions/57/ Can I get my order on Saturday? Requests for Saturday delivery are an option if your area offers UPS Saturday delivery. The cost for this service varies greatly. Please choose Next Day service in ... jeff mayer Thu, 05 Jun 2008 03:51:16 GMT http://support.costumesinc.com/kb/questions/55/ http://support.costumesinc.com/kb/questions/55/ Can I pre-order items? We offer advance ordering on selected items. Items will have "preorder-not in stock at this time" in the availability section. Your order will be placed in our advanced ord ... jeff mayer Thu, 05 Jun 2008 03:51:14 GMT http://support.costumesinc.com/kb/questions/53/ http://support.costumesinc.com/kb/questions/53/ Do you offer discounts for members of the military? A discount is available for members of the military that shop via the Centric Mall at http://www.centricmall.com site. jeff mayer Thu, 05 Jun 2008 03:51:11 GMT http://support.costumesinc.com/kb/questions/51/ http://support.costumesinc.com/kb/questions/51/ How long will it take to get an out of stock item? Items arrive at various times and it is impossible for us to give an approximate time for individual products. The fastest way to find out when ... jeff mayer Thu, 05 Jun 2008 03:51:08 GMT http://support.costumesinc.com/kb/questions/49/ http://support.costumesinc.com/kb/questions/49/ How are costume shoes sized? Some of our costume shoes come in regular shoe sizes. Most of our shoes are "one size fits most". For example, clown shoes are a one size fits most. They can be worn ... jeff mayer Thu, 05 Jun 2008 03:51:05 GMT http://support.costumesinc.com/kb/questions/62/ http://support.costumesinc.com/kb/questions/62/ Can I cancel my order? Orders cannot be cancelled once they are placed. jeff mayer Thu, 05 Jun 2008 03:50:59 GMT http://support.costumesinc.com/kb/questions/58/ http://support.costumesinc.com/kb/questions/58/ What is a closeout item? All closeout items are final sales and sold in an “as is” condition. The majority of closeouts are new, unused, never opened discontinued items. A small percentage of clo ... jeff mayer Thu, 05 Jun 2008 03:50:55 GMT http://support.costumesinc.com/kb/questions/56/ http://support.costumesinc.com/kb/questions/56/ Do you sell gift certificates? We offer gift certificates in $25.00, $50.00, $75.00 and $100.00 denominations. They are located in our decorations and other stuff section. Gift Certificates may o ... jeff mayer Thu, 05 Jun 2008 03:50:53 GMT http://support.costumesinc.com/kb/questions/54/ http://support.costumesinc.com/kb/questions/54/ Is there a minimun order or handling charge? Our minimum order is $19.99. Orders less then this may incur an additional handling charge of $2.50. jeff mayer Thu, 05 Jun 2008 03:50:50 GMT