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Costumes Inc. - Recent Entries http://support.costumesinc.com/kb en-us http://support.costumesinc.com/kb ActiveKB NX helpdesk@costumesinc.com Sun, 22 Nov 2009 12:06:28 CST 20 http://support.costumesinc.com/kb/questions/12/ Delivery time for orders http://support.costumesinc.com/kb/questions/12/ When will I receive my merchandise? Orders are shipped within 48 hours of your placing them; this does not include the day you order, weekends, or holidays. For faster service please see our rush ... jeff mayer Wed, 22 Apr 2009 18:16:47 GMT http://support.costumesinc.com/kb/questions/65/ Payment Options http://support.costumesinc.com/kb/questions/65/ What payment options are available?\ Orders placed online and by fax may pay using Master Card, Visa, American Express, Military Star Card for Centric Mall Customers, and Discover. Customers plac ... jeff mayer Fri, 10 Oct 2008 17:57:08 GMT http://support.costumesinc.com/kb/questions/60/ Retail Store Location http://support.costumesinc.com/kb/questions/60/ Costumes Inc. no longer operates a retail store. We decided to only sell merchandise via our web site. jeff mayer Fri, 10 Oct 2008 17:55:33 GMT http://support.costumesinc.com/kb/questions/80/ Mail Order http://support.costumesinc.com/kb/questions/80/ What address do I send my order form and payment to if I want to order by mail?Contact us with the support form form for details jeff mayer Fri, 10 Oct 2008 17:54:11 GMT http://support.costumesinc.com/kb/questions/21/ Order Status http://support.costumesinc.com/kb/questions/21/ Where is my order?To check the status of your order click on "order status" which is located on the blue header bar at the top of the home page. You can use your order number and other informatio ... jeff mayer Fri, 03 Oct 2008 17:17:18 GMT http://support.costumesinc.com/kb/questions/64/ Customer Service Contact http://support.costumesinc.com/kb/questions/64/ Do you have a customer service telephone number? All customer service inquiries must come through our customer service ticket system. All issues requiring a response from a customer service repr ... jeff mayer Fri, 03 Oct 2008 04:42:16 GMT http://support.costumesinc.com/kb/questions/71/ Merchandise Return/Exchange Policy http://support.costumesinc.com/kb/questions/71/ Can I return or exchange an item that I have purchased? Merchandise Returns and Exchanges – The majority of items sold by CostumesInc may be returned for a refund less a 15% restocking fee ... jeff mayer Fri, 03 Oct 2008 04:40:49 GMT http://support.costumesinc.com/kb/questions/76/ Defective items http://support.costumesinc.com/kb/questions/76/ What if my merchandise is defective? We will be happy to replace any item that is defective (please see our shipping info page for items damaged in shipping). Defective merchandise can be exchang ... jeff mayer Thu, 05 Jun 2008 03:58:16 GMT http://support.costumesinc.com/kb/questions/74/ Accepted Payment methods http://support.costumesinc.com/kb/questions/74/ What are the different payment options? Orders placed on-line may be purchased with Master Card, Visa, American Express or Discover Card. Orders placed via fax or email must use a credit card. Or ... jeff mayer Thu, 05 Jun 2008 03:58:12 GMT http://support.costumesinc.com/kb/questions/72/ Purchase orders http://support.costumesinc.com/kb/questions/72/ Do you accept purchase orders? Yes, we accept purchase orders from schools. Please place your order on line and choose fax form to print it. Fax your order form along with your purchase order to ... jeff mayer Thu, 05 Jun 2008 03:58:07 GMT